Privacy Policy

1. Information we collect

We may collect information you provide when you create an account, submit a property listing, request contact, make an enquiry, schedule a visit, contact support or use a paid service. This may include your name, mobile number, email address, account details, property information and documents.

• Device, browser, log and usage information needed to operate and secure the platform.
• Location or search information when you use location-based rental discovery features.
• Payment and transaction references received from payment service providers; we do not need to store full card credentials.

2. How we use information

We use information to provide rental search and listing services, facilitate enquiries and contact sharing, support verification, process payments, communicate with you, improve our products, prevent fraud and comply with applicable law.

3. Sharing and service providers

We may share relevant information with owners, tenants, brokers and service providers when needed to provide a requested feature. We may also use trusted providers for SMS, payments, hosting, analytics, maps, identity checks and security. These providers may process information under their own terms and applicable privacy requirements.

4. Security and retention

We use reasonable technical and organisational safeguards appropriate to the nature of the information. No online service can guarantee absolute security. We retain information only as long as reasonably necessary for the purposes described here, legal requirements, dispute resolution and platform security.

5. Your choices and rights

Subject to applicable law, you may request access, correction or deletion of personal information, withdraw certain permissions, or ask questions about our processing. Some information may need to be retained to comply with law or protect the platform and its users.

6. Updates and contact

We may update this policy when our services or legal obligations change. The latest version will be published on this page. For privacy questions, contact Just Rent through the official contact details published on the website or application.